EFFECTIVE TIME: August 2022.

Fifteen Twenty, LLC ("Fifteen Twenty") operates the web site located at www.fifteentwenty.com (the "Web Site"). Fifteen Twenty is hereinafter referred to as "we" or "us". Fifteen Twenty ("we" or "us") recognizes that you care how information about you is used and shared. We have created this Privacy Policy to inform you of our information collection, use and sharing practices for this Web Site.

PLEASE READ THIS PRIVACY POLICY CAREFULLY, AND IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US. BY VISITING THE WEB SITE, YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL INFORMATION AS OUTLINED IN THE PRIVACY POLICY.

When Do We Collect Information?

We may collect information about you anytime you interact with us such as when you (i) access or browse the Web Site, (ii) order products or services through the Web Site, (iii) communicate with us either by e-mail, over the telephone or in any other manner, (iv) elect to participate in any of our product promotions, and (v) request information about products and services.

What Information Do We Collect?

We may collect your email address via cookies and pixels on the Website through the use of trusted third party partners. These partners may also combine your email information with other information they have access to such as mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact Fifteen Twenty to opt out: customerservice@fifteentwenty.com

Information we collect is generally of two types—personally identifiable information and non-personally identifiable information.  This information is collected when you sign into the Web Site, create an account for online shopping, participate in a contest, promotion or survey; or request other services that require information, registration and subscription.

Personally identifiable information comprises of any information that can help us identify or locate an individual, including, without limitation, an individual’s name, address, e-mail address, telephone number and credit card number. (Note- We don't store or use CC information for any marketing or other purpose other than processing orders - also the definition of PII above doesn't include 'placing an order' which is the only time CC information is collected.)

Non-personally identifiable information comprises information that does not by itself identify an individual. This information generally includes anonymous information about an individual’s use of the Web Site that includes, among other things, information concerning date and time of visit, the pages of the Web Site visited, path through the Web Site, IP address, the type of browser and operating system used.

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
  Your information helps us to better respond to your individual needs.
  
• To improve the Web Site
  We continually strive to improve the Web Site offerings based on the information and feedback we receive from you.
• To improve customer service
  Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions
  Fifteen Twenty may share your name and mailing address with other reputable companies whose products may be of interest to you and/or with third-party marketing partners for their own marketing/commercial purposes. If you’d prefer that this information not be shared, please let us know by contacting us.
• To send periodic emails
  The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
  If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

NOTE: If at any time you would like to unsubscribe from receiving future emails, we include detailed instructions on how to unsubscribe at the bottom of each email.

How Do We Protect Your Information?

When you place an order or access your personal information, we implement a variety of security measures to maintain the safety of your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

To enhance your use of the Web Site and shopping experience , we or our service providers  use cookies (small text files stored in a user’s browser) or Web beacons (electronic images that allow us to count users who have accessed particular content and to access certain cookies) to collect aggregate data. You can find more information about cookies and how they work at here http://www.aboutcookies.org.

Some cookies we use are necessary to enable you to navigate the Web Site and use features such as registering or creating and logging in your account.  We also use cookies to gather and record information about choices you make on the Web Site and to allow us to tailor to our visitors.

The cookies we or our service providers may use on our Web Site include:

Necessary Cookies: These cookies are necessary for the Web Site to function and cannot be switched off in our system. These cookies are usually only set in response to actions made by you which include a request for services, such as setting your privacy preferences or logging into your account.

Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of the Web Site. They help us to know which pages are the most and least popular and see how visitors move around the Web Site.

Marketing & Retargeting Cookies:  These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

If you prefer not to receive cookies through our Web Site, you can set your browser to either reject all cookies, to allow only "trusted" Web Sites to set them, or to accept only those cookies from those sites you are currently on. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site and use it.

By using this Web Site, you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please note that removing or blocking cookies may limit system performance and may impact your user experience and parts of the Web Site may no longer be fully accessible.

If you refuse cookies, this may limit system performance and may even cause certain features of the Site to malfunction or not to work at all. You can learn more about cookies at www.allaboutcookies.org/manage-cookies.

We do not use technology that recognizes a "do-not-track" signal from your web browser.

Do We Disclose Any Information To Outside Parties?

From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our third-party partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such partners or entities to contact you regarding products and services that be of interest to you.

To serve you better, we may combine information you give us online, in our stores or through our catalogs. We may also combine that information with publicly available information and information we receive from or cross-reference with our third-party partners and others, including providers of third party cookie and other third party browsing and use data. We use that combined information to enhance and personalize the shopping experience of you and others with us, and to recognize our customers so that we can communicate with you directly about our products and events that may be of interest to you, and for other promotional purposes.

If you do not want us to share information about you with outside parties, please contact Fifteen Twenty to opt out: customerservice@fifteentwenty.com

Selling Data To Third Parties

Categories of data

The following categories of personal data are sold/shared to third party marketing partners for commercial purposes.

• First and Last Name
• Mailing Address
• Email Address
• Transactional sales

You can opt out of us selling your personal data by contacting Fifteen Twenty: customerservice@fifteentwenty.com

Listed below are companies we share personal information with. 

4Cite - You can contact them by clicking here

Oracle - You can contact them by clicking here

Wiland - You can contact them by clicking here

Epsilon - You can contact them by clicking here

Path2Response - You can contact them by clicking here

Access to personal Information

If you would like to edit, update or delete your personal information please let us know by contacting us at customerservice@fifteentwenty.com.

Third Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on the Web Site. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of the Web Site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.

As part of the California Online Privacy Protection Act, all users of the Web Site may make any changes to their information at any time by logging into their control panel and going to the ‘Edit Profile’ page.

Your California Privacy Rights

If you are a resident of California, California Civil Code Section 1798.83 permits you to request once a calendar year information regarding the disclosure of your personal information by Fifteen Twenty to a third party for the third party’s direct marketing purposes. Please note that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.  This right granted to California residents applies only to their activities within the State of California. To make such a request, please contact customerservice@fifteentwenty.com or call us at (888) 602-0433. 

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

As a parent or guardian you can request us to remove personal information of your child that was submitted without your consent or by misrepresenting his or her age. At your request, we will take reasonable steps to remove such information from our database. All such requests should include the same user name, password, and e-mail address that your child submitted and should be sent to customerservice@fifteentwenty.com.

Online Privacy Policy Only

This online privacy policy applies only to information collected through the Web Site and not to information collected offline.

Terms And Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of the Web Site.

Integrity

During the account sign-in process you can review, change or remove the information you have submitted. We aim to keep our information about you as accurate as possible and encourage you to promptly update your information if it changes. You may, at any time, access your information to update, modify or delete any inaccuracies by accessing your account through the Web Site. You may also request us to remove your account information from our databases and we will try to remove as much information as possible. However, as we generally keep information related to past transactions for our records, we will not be able to completely remove your information.

SMS

In addition, you agree to our Messaging Terms (https://fifteen-twenty.myklpages.com/p/mobile-terms-of-service) and Privacy Policy (https://fifteentwenty.com/pages/privacy-policy).

Changes To Our Privacy Policy

We may change our policy at any time by posting a new version of it on the Web Site. We encourage you to check the Web Site regularly for information about revisions to this Privacy Policy. In the event that we change our Privacy Policy, such changes will affect all of the information we collect after any such change. If you object to the change to our Privacy Policy, then you must contact us in writing regarding your objection.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Fifteen Twenty, LLC
2275 E. 37th St.
Los Angeles, CA 90058
USA
customerservice@fifteentwenty.com